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Free In-Home Fitting

NOTE: Due to COVID 19 we temporary paused our Free In-Home Fitting service. We will keep you informed once service is back. Hope for your understanding. 

Worry-free shopping with our FREE shoe fitting service.

A great shoe for your child starts with a perfect fit. Vicco is glad to offer online shoppers a try-on experience prior to completing a purchase transaction. This service is FREE with no obligations but limited to certain GTA areas and limited to three styles per order/delivery address (see below NOTE for the list of cities and terms).

Want to try this service? Here are three easy steps:

Step 1 When you place an order, please type “In-Home Fitting” and also provide us with your little one's feet length (in centimetres or inches) in the "Order Comments" field of your order. The "Order Comments" field will come up when you fill in "Shipping" details. Here is a parent-friendly Size Guide on how to measure your little one's feet, please follow the steps and provide us information about Step 5 of the Size Guide (i.e. feet length).

Step 2 Once we see your order with related order comments, we will touch base with you to discuss time and date for Vicco courier's visit.

Step 3 On top of what you ordered, and based on the feet length information, Vicco courier will deliver additional sizes (subject of sizes availability), so your little one can try on different sizes of the chosen style. 

If you like the shoe, we will leave it with you and complete transaction of your order. If you don't like the shoe (or size) we will take them back and cancel your order and refund all amount in full!

NOTE: This service is currently available in Toronto (including Etobicoke) and Mississauga. In-Home Fitting service limited to three styles per order/deliver address. Final Sale items, ending with $.97, are not eligible for In-Home Fitting service. 

Still having questions about Free In-Home Fitting service? Contact Us